Updated February 1, 2021
CLICK HERE FOR INFORMATION ON ITEM DONATIONS AND DROP OFF TIMES (Donation hours: Monday-Friday, 8:30am-1pm. Two parcel limit.
CLICK HERE FOR A FULL LIST OF UPDATES TO OUR RESOURCE CENTER PROGRAMS (Resource Center hours: Monday-Friday, 9am-1pm; Saturday, 9am-10am and 4:30pm-5:15pm for meals only)
Additional services available under our planned re-entry (7/8/2020):
Hot meals: breakfast Monday through Saturday, 9AM to 10AM; lunch Monday through Friday, noon to 12:45; dinner on Saturday, 4:30PM to 5:15PM
Drug and Alcohol Assessments: by appointment at (216) 631-4741 ext. 120
Mail pick up: Monday through Friday, 10AM to noon.
Food Pantry: pre-packaged bags distributed by appointment only for zip codes 44113, 44102, 44109.
Planned Re-Entry of our Programs (05/04/2020):
Monday, May 4th: Shower program reopened Monday through Friday 9:30-11:30. First come-first served. Clients are given an appointment time. Temperatures are checked and masks and gloves are given to each participant.
Monday, May 4th: One-on-one social work appointments with mask and social distancing guidelines enforced.
Monday, May 11th: Nurse clinic opens on Mondays and Fridays, 10am until 11:45am.
Tuesday, June 2nd: Clothing & Household Item Distribution program (by appointment only) will open from 9:30-11:30am. Seven (7) appointments every 20 minutes (scheduling will begin May 26th). Traffic flow will be marked in a one-way pattern. Shoppers required to bring mask.
Drive By Donations for our monthly Food Pantry (05/01/2020):
We are incredibly grateful to our WSCC community for stepping up in an amazing way during the ongoing COVID-19 crisis. You have shown us your support by sharing with us your time, your money, and most importantly your friendship.
We invite you to participate in a new way - by sharing your pantry with us so that we can continue ensuring our clients are fed during this pandemic. On May 6th and 7th between 1:00-3:00pm, we invite you to drive by the front of our building and drop your donations in bins that we will line along Lorain Avenue. We are grateful for any non-perishable food items, and are in particular need of:
Canned fruit
Cereals
Pasta (spaghetti, macaroni)
Soups
Tomato sauce
Peanut butter
Canned tuna or chicken
Prepackaged foods (mashed potatoes, stuffing, mac-n-cheese, etc.)
Canned vegetables
Important update regarding COVID-19 (03/23/2020):
In accordance with guidelines from our federal and state governments, all of the following changes are in effect through April 30th, with a high likelihood of an extension into May.
Workforce Development classes have been suspended.
Our clothing program has been suspended.
We are unable to accept any in-person donations of clothing or household items during this time. Please note, however, that we are still accepting direct-shipment donations via Amazon and Target. Financial donations are also a big help and can be made here.
Important update regarding COVID-19 (03/16/2020):
After this week, our clothing program will be suspended until further notice. Appointments for this week are fully booked, and we will be honoring these appointments.
In the interest of the safety of our volunteers, we will further limit volunteer hours and repurpose our staff to cover many of these functions.
Clothing donations are still being accepted (maximum 2 bags).
We’re merely the conduit of YOUR genrosity and support, and monetary donations are the best way to help during these uncertain times. Click here to help us in continuing our mission.
Important update regarding COVID-19 (03/11/2020:
Out of an overabundance of caution, and so that we can continue our mission, we will be instituting the following updates to our services in the interest of public health and safety:
Between Monday, March 16th and Saturday, April 4th, all meals served in our Resource Center will be served “to-go.”
We will continue our normal services in small-group or 1-on-1 settings, including but not limited to: our clothing program; shower program; mail services; meetings with social workers, case managers, family coaches and employment specialists; ID Collaborative; and weekly food pantry.
We will continue all existing protocols related to contagions, cleanliness and food handling. Additionally, our facilities will receive professional cleaning until such time as it is deemed to be no longer necessary.
The safety and wellbeing of our volunteers, clients, staff and community remains our top priority, and we will continue to work with, and receive guidance from, the County Office of Homeless Services, as well as city and county health departments.
